Payment for KitchenAid branded appliances.

Payment options

Cash

You can pay for the goods in cash to the courier upon delivery, directly in the store upon pickup, as well as upon receipt of the goods at the Nova Poshta branch in any city of Ukraine.

How is the refund procedure for existing payment:

If you paid in cash in a store in Kyiv or to a courier upon receipt, the refund is made directly to the address: 23 Stepan Bandera Avenue, Gorodok shopping center

If you made a cash payment at a Nova Poshta branch by cash on delivery, the funds are returned by bank transfer to the buyer's card, based on the buyer's application sent by e-mail. A sample application is sent to the customer by the store manager. Refund period for this application: 1-3 days.

By Privat24, MasterCard/Visa bank card

You can pay for the goods using a bank card after placing an order through the site's basket, as well as through the terminal in the store when paying for the goods.

Please note! PrivatBank cardholders have access to the "Payment by installments" and "Instant installment plan" programs.

How is the refund procedure when paying with a Privat24, Master Card/Visa bank card:

When paying for the goods with a bank card, the refund will be made by bank transfer to the buyer's card on the basis of the buyer's application sent to them by e-mail. A sample application is sent to the buyer by the store manager. Refund period: 1-3 banking days.

Cashless payment for legal entities and individuals:

When the order is placed on the site, you will receive an invoice by email. It is valid for 3 business days. The goods will be reserved for you for the duration of the invoice.

Legal entities need to provide scans of the following documents for the correct execution of expense documents and registration of tax invoices:

A copy or scan of the document on registration in the EDRPOU, a certificate or statement of a VAT payer (if the buyer is a VAT payer), information about the current account and the acting director, in case of signing the contract (a contract for one-time deliveries can be concluded at the request of the buyer). The store manager will send you the contract template by e-mail.
The goods are released to legal entities after receiving money to the current account and upon the provision of a properly completed power of attorney (if the goods are received by an employee of the company). The exchange of documents takes place directly in the store at the time of receipt of the goods, or by mail.
The tax invoice is registered within 2-5 days from the date of the 1st payment or shipment event.

If you have any questions about making a cashless payment, you can contact the company's accounting department by phone: (044) 599-62-92

How is the refund procedure for cashless payments for legal entities:

For legal entities, refunds are made by bank transfer. The amount of the purchased goods (according to the RN) is returned to the buyer's account within 1-3 banking days upon receipt of a return letter from the buyer and the return of the goods themselves. The letter shall clearly indicate the following data: company name, EDRPOU code, current account, bank, bank MFO, refund amount, seal and signature of officials (authorized to sign).
The buyer company receives and signs the return invoices. Adjustments to the tax invoice are registered within the period: 2-3 days from the date of receipt of the original invoice for the return of goods.