This Agreement is an official and public offer of the Seller to enter into a contract for the sale of the Goods presented on the website https://kitchenaid-shop.com.ua/. This Agreement is public, that is, in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of status (individual, legal entity, individual entrepreneur). By entering into this Agreement, the Buyer fully accepts the terms and conditions of ordering, payment for goods, delivery of goods, return of goods, as well as liability for unfair ordering and all other terms of the Agreement. The Agreement is considered concluded from the moment the "Order Confirmed" button is clicked on the checkout page and the Buyer receives an order confirmation from the Seller in electronic form.
Terms and definitions.
1.1. Goods or Service - the object of the parties' agreement, which was selected by the Buyer on the website of the online store and placed in the "Basket" or already purchased by the Buyer from the Seller remotely.
1.2. Online store - the Seller's website at https://kitchenaid-shop.com.ua/, created for the conclusion of retail and wholesale sales contracts on the basis of the Buyer's familiarization with the description of the Goods offered by the Seller via the Internet.
1.3. The Buyer is a legally capable individual who has reached the age of 18, who receives information from the Seller, places an order for the purchase of the Goods presented on the website of the online store for purposes not related to the implementation of entrepreneurial activities, a legal entity or an individual entrepreneur.
1.4. The Seller is Renclod LTD Limited Liability Company (EDRPOU 35945963), a legal entity established and operating in accordance with the laws of Ukraine, located at 18a Ivan Franko St., Kyiv, office 5. The Seller may also be another legal entity or individual entrepreneur who posts information on the Website about the goods and/or services offered. The name of the Seller shall be indicated in the Product card on the Site and in the documents for the transfer of the Goods to the Buyer.
Subject of the contract and the procedure for its conclusion.
2.1. The Seller undertakes to transfer the ownership of the goods to the Buyer, and the Buyer undertakes to pay for and accept the goods on the terms of this Agreement.
2.2. The date of the conclusion of the Offer Agreement (acceptance of the offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement shall be the date of filling out the order form by the Buyer posted on the website of the online store, provided that the Buyer receives an order confirmation from the Seller in electronic form. If necessary, at the request of the Buyer, the Agreement may be drawn up in writing.
Procedure for placing an order.
3.1. The buyer independently places an order in the online store through a special form of the "Basket" or by placing an order by e-mail or phone specified in the contacts section of the online store.
3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer when placing the order is incomplete or raises suspicion of their invalidity.
The price of the goods.
4.1 Prices for Goods and services are determined by the Seller independently and are indicated on the website of the online store. All prices for goods and services are indicated on the website in UAH including VAT.
4.2 Prices for goods and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a separate unit of the Goods, the cost of which is paid by the Buyer in full, cannot be changed unilaterally by the Seller.
4.3. The cost of delivery of the Goods and other related services is indicated on the website of the online store.
Rights and obligations of the parties.
5.1. The seller undertakes to:
5.1.
5.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer's order.
5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except as provided by law or at the request of the Buyer himself.
5.2. The Seller has the right to:
5.2.1.
5.2.1. Change the terms of this Agreement, as well as the Tariffs (prices) for goods and services unilaterally by posting them on the website of the online store. All changes come into force from the moment of their publication.
5.3. The Buyer undertakes to:
5.3.1.
5.3.1. Before concluding the Agreement, familiarize yourself with the content and terms of the Agreement, as well as the tariffs (prices) offered by the Seller on the website of the online store.
5.3.2. In order for the Seller to fulfill its obligations to the Buyer, the latter must provide all the necessary data that uniquely identify him as the Buyer and are sufficient to deliver the ordered goods to the Buyer.
Conditions for the return of goods.
6.1. The Buyer has the right to return to the Seller non-food goods of good quality if they do not satisfy him in shape, size, style, color, size or for other reasons cannot be used for their intended purpose. The Buyer has the right to return the Goods of good quality within 14 (fourteen) days, not counting the day of purchase. The Goods of good quality shall be returned if they have not been used and their presentation, consumer properties, seals, labels, as well as the payment document issued to the consumer together with the sold goods have been preserved. The list of Goods that are not subject to return on the grounds provided for in this clause is approved by the Cabinet of Ministers of Ukraine.
6.2. The Buyer shall be refunded the cost of the Goods of good quality within 30 (thirty) calendar days from the date of its receipt by the Seller, subject to the requirements provided for in clause 6.1. of the Agreement, in accordance with the current legislation of Ukraine. The cost of the Goods shall be refunded by postal or bank transfer. Delivery of the Goods of good quality to the Seller's address is carried out at the expense of the Buyer and the Seller does not reimburse the Buyer.
6.3. In case of detection of defects in the goods during the established warranty period, the Buyer, in the manner and within the time limits established by the legislation of Ukraine, has the right to make claims to the Seller provided for by the Law of Ukraine "On Protection of Consumer Rights". When making claims for free elimination of defects, the period for this shall be calculated from the date of receipt of the Goods by the Seller. In this case, the delivery of small-sized goods and goods weighing less than five kilograms to the Seller and their return to the Buyer shall be carried out at the expense of the latter.
6.4. Consideration of the requirements stipulated by the Law of Ukraine "On Consumer Protection" is carried out by the Seller, subject to the provision by the Buyer of the documents provided for by the current legislation of Ukraine, including, but not limited to, a written application in the form that will be sent by the manager of our store at the request of the Buyer.
6.5. The Seller is not responsible for the defects of the Goods that arose after its transfer to the Buyer as a result of the Buyer's violation of the rules for the use or storage of the Goods, actions of third parties or force majeure circumstances.
Liability of the parties.
7.1. The Parties shall be liable for non-fulfillment or improper fulfillment of the terms of this Agreement in the manner prescribed by this Agreement and the current legislation of Ukraine.
7.2. The seller is not responsible for the appearance of the goods changed by the manufacturer, the packaging of the goods.
7.3. In case of force majeure, the parties are exempt from fulfilling the terms of this Agreement. For the purposes of this Agreement, force majeure circumstances mean events of an extraordinary, unavoidable unpredictable nature that exclude or objectively impede the fulfillment of this Agreement, the occurrence of which the Parties could not foresee and prevent by reasonable measures.
7.4 Renclod LTD (except when Renclod LTD is the seller) is NOT responsible to the buyers for the fulfillment of the order by the Seller and related issues, in particular, but not exclusively: for the compliance of the terms of the offer with the actual terms of sale of the Goods, for the absence of goods, for late delivery of goods, for the quality of goods, for the proper fulfillment of warranty obligations by suppliers and / or manufacturers.
7.5 The conditions specified on the Site are the preliminary conditions for the sale of goods. The terms of purchase of the Goods may be changed by suppliers / sellers after acceptance of the order for execution. The specific conditions for the sale of the Goods by the Sellers may be determined and changed by the Sellers until the transfer of the Goods to the Buyer.
7.6 The seller's liability in case of changes in the terms of purchase of the goods compared to those indicated on the Site is limited to the fact that the buyer has the right to refuse to purchase the Goods and demand from the seller a refund of the funds paid for it (if they were actually paid by the Buyer before the transfer of the Goods).
Personal data protection.
8.1. By providing his personal data on the website of the online store when registering or placing an order, the Buyer gives the Seller his voluntary consent to the processing, use (including transfer) of his personal data, as well as to perform other actions provided for by the Law of Ukraine "On Personal Data Protection" without limiting the validity of such consent.
8.2. The Seller undertakes not to disclose the information received from the Buyer. It shall not be considered a violation of the Seller's provision of information to contractors and third parties in order to ensure the implementation of the sale and purchase relationship, relations in the field of consumer protection, in the field of advertising and marketing research, and also agrees to the transfer (dissemination) of its data to freight forwarding and courier organizations, any Banks and / or financial institutions and other third parties (without limitation) at the discretion of Renclode LTD, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.
8.3. The Buyer is responsible for keeping his personal data up to date. The Seller is not responsible for poor performance or non-fulfillment of its obligations due to the irrelevance of information about the Buyer or its inconsistency with reality.
Information messages.
9.1. By registering on the website of the online store, the Buyer gives the Seller consent to receive information messages from the Seller and his partners acting on the basis of the Agreement with the Seller, using short message services (SMS) and e-mail.
9.2. At any time, the Buyer has the right to refuse to receive such mailing in the "My Account" section on the website of the online store.
Use of materials posted on the site.
10.1. The website of the Online Store contains materials, trademarks, trade names and other materials protected by law, including, but not limited to, texts, photographs, graphic images, music and sound works.
10.2. All content of the website of the Online Store is protected by the legislation of Ukraine and international treaties.
10.3. The Buyer or any other third parties have no right to use the materials posted on the website of the online store, namely: to make changes, copy, publish, transfer to third parties, etc.
10.3.
Dispute Resolution Procedure, Territory of Validity and Amendments to this Agreement
11.1. This Agreement is concluded on the territory of Ukraine and is valid within the framework of the current legislation of Ukraine.
11.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to resolve the disputed issue through negotiations, the Buyer or the Seller has the right to apply for a dispute resolution to the judicial authorities in accordance with the current legislation of Ukraine.
11.3. The Seller shall have the right to amend this Agreement unilaterally as provided for in clause 5.2.1. of the Agreement. In addition, amendments to the Agreement may also be made by mutual agreement of the Parties in the manner prescribed by the current legislation of Ukraine.
Procedure for entry into force and termination of the Agreement
12.1. This Agreement is a public offer agreement and comes into force from the moment it is posted on the website https://kitchenaid-shop.com.ua/. The contractual relationship remains in force until the parties fully fulfill their obligations, except in cases of its early termination.
12.2. This Agreement does not have a final termination date and is valid for orders and transactions made at the time of its placement in the relevant section on the website https://kitchenaid-shop.com.ua/. In case of its replacement by another offer agreement, this agreement shall terminate for all subsequent transactions. This agreement may also be terminated in cases provided for by the current legislation of Ukraine.